All faulty products will be covered in the relevant product warranty. We are Irelands only manufacturer accredited phone repair. iStore will not facilitate any bulk deal returns. We make it easy to get your mobile phone repaired with our nationwide pick-up & return service. You will only be eligible for a refund if the product is returned to iStore together with all its accessories, the original product packaging, original tax invoice and subject to an Internal inspection of the product at our Service Centre.This excludes any bulk deals over five units. IStore levies a charge on returns of unsealed products to cover the costs of repackaging the product for sale. The screen repair includes a 90 day warranty or the remainder of your warranty period, whichever is longer. It's imperative that your iPhone is backed-up prior to requesting a screen replacement service as the iPhone will be restored to factory settings and all data will be wiped as part of this repair procedure. Customers booking in their iPhone for a screen replacement must back up their iPhone, turn Find my iPhone off as well as ensure that the iPhone has been charged or is able to switch on at time of booking it in, in order to run diagnostics. A device with any of the following conditions is ineligible for out-of-warranty service: Third party display, Missing display, Intentional tampering, missing or disassembled parts of the display and Catastrophic damage. iStore will still offer repairs to iPhones with ineligible damage at an additional levy of R750. Eligible damage is defined as damage caused by defects in materials or workmanship and some forms of accidental damage, which are limited to Liquid damage, LCD fractures and Glass fractures. The costs quoted apply to iPhones with 'eligible' damage. See what options are available at Self-repair information for your Surface device.IPhones that have the following damage will not qualify for a screen replacement: the housing of the iPhone cannot be damaged severely (light dents and scratches are okay), the iPhone cannot be bent, the iPhone cannot have multiple issues (i.e not only is the screen damaged but the iPhone no longer switches on or has water damage too), rear housing glass cracked or smashed. Microsoft has a range of parts available for purchase, which can be used for self-repair, benefiting you when devices are out of warranty. We've added options for you to repair your devices if you have technician level abilities and the tools to perform repairs on your own devices. The following table shows the deductible costs for accidental damage claims for customers who have Microsoft Complete. ![]() See How much does out-of-warranty service cost for your Surface device or accessory? Microsoft Complete deductible costs Note: The costs below are inclusive of shipping costs and applicable taxes unless otherwise noted. ![]() Send us your broken device and we'll send you a refurbished device. If your device was outside of the Limited Warranty, you'll get a 90 day service warranty. The post-service warranty is 90 days or the remainder of the warranty, whichever is greater. What is the warranty on my replacement Surface after service is complete? You must have at least one accidental damage claim available to use. To be able to use one of your accidental damage claims, you must select Cracked Screen under Select issue type when you create your claim. Microsoft Complete is not available in all regions. With Microsoft Complete: For a Surface that is still within the covered warranty period, you can use one of your accidental damage claims to replace your Surface for a deductible fee ( see table). Without Microsoft Complete: If your device doesn't have Microsoft Complete or Microsoft Complete has expired, see How much does out-of-warranty service cost for your Surface device or accessory? to determine the cost to replace your device. For more info, see How to prepare your Surface for service. If you’re able to turn on your Surface be sure to save any important files and info from your Surface to another computer, drive, or cloud storage service like OneDrive. If it isn't registered, select Don't see your device? to register it.įollow the instructions to complete your service order. Select the device that needs service, then select Start order. We highly recommend that you back up your data if you can do so. From smaller repairs like cracked screens, broken home buttons, muffled audio and broken charging ports to more complex issues such as broken LCDs, water damage, and jailbreaking, CPR Cell Phone Repair can fix your broken iPhone. If your iPhone needs other service, you’ll pay additional costs. CPR technicians are professionally trained to repair the latest Apple iPhone models. Important: Surface devices shipped in for service can't be repaired and must be replaced. The prices shown here are only for screen repair.
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